How to decide before you buy: measure the volume baseline, write a lean requirements document in a week, score vendors by weight and check the contract terms.
How to reconstruct the actual workflow - loops and special paths included - from the timestamps your systems already record, instead of guessing or estimating.
How a rule-based dunning run staggers reminders automatically, links invoicing and accounting and shortens days sales outstanding - explained step by step.
Recording working time is mandatory; the electronic form arrives in 2026. Implement it digitally: mobile capture, automatic rules, clean handover to payroll.
Where self-built approval and request workflows save real manual work, and where they turn into islands and shadow IT without a clean data connection.
Concrete, not hype: which back-office routines AI reliably prepares in 2026 - sorting mail, classifying enquiries, reading receipts - and where people decide.
From 2027 issuing becomes mandatory: how businesses link incoming and outgoing invoices into the ERP without media breaks, instead of forwarding PDFs by email.
When a spreadsheet becomes a shadow core system: five weak points, three decision questions and a transition path with a parallel run instead of a standstill.
Involvement before the decision, key people, training on real cases and a supported transition: how a new workflow actually gets adopted in a business.