Process optimisation in Hannover: map the workflow, connect the systems
State capital, trade fair location, a dense cluster of insurers, wholesalers, machine builders and business services: in the Hannover region, grown system landscapes meet workflows that rarely begin and end in a single place. We capture how work is really done in your company, name the duplicate entries and media breaks, and then implement what pays off — with appointments at your premises and one named contact.
In Hannover, many companies work at several addresses at once: administration sits in the city, the warehouse or workshop lies in the surrounding area, and part of the workforce is out at customer sites, on building sites or on the exhibition grounds. It is precisely at these transitions that the work nobody really sees comes into being — the list that gets retyped in the evening, the mailbox that serves as interim storage, the report that is assembled by hand before every meeting. We capture such workflows where they actually happen, sort the findings by effort and impact, and then implement what pays off. The entry point is the process analysis from 1,900 € net plus VAT.
How many findings turn into a running order
Why workflows in the Hannover region lose their shape so quickly
The industry profile of the state capital differs markedly from a purely industrial location. Alongside mechanical engineering and technical trade, insurers, financial and administrative service providers and a broad field of business services shape the picture: engineering and planning offices, staffing providers, exhibition and event services, maintenance and field service companies. These businesses do not sell unit volumes but services, contracts and appointments. Their cases therefore run for weeks, pass through several approvals and finally have to be billed cleanly. Where in a manufacturing company an order visibly travels through production, here a case travels through mailboxes, filing systems and spreadsheets. It is harder to see — and therefore harder to steer. A company that cannot say how many cases are currently open, and what they are waiting for, does not have a staffing problem but a workflow problem.
Added to that is the rhythm of a trade fair location. Project peaks do not fall evenly across the year but concentrate into a few weeks: build-up and dismantling, rented equipment, teams put together at short notice, bought-in services, and afterwards the follow-up of contacts and receipts. During those weeks people improvise, because the main system does not know the special case — and the improvisation then stays on as a permanent side route. The region is also spread out: many mid-sized companies sit not in the city centre but in Laatzen, Langenhagen, Garbsen, Lehrte or Sehnde. Administration, warehouse and workshop then sit at different addresses, and between them arise handovers organised almost entirely by phone, mailbox and printed lists. Every one of those handovers is a point where details get typed in again.
Typical starting situations in companies in and around Hannover
In the reviews we carry out in the region, a few patterns keep recurring. They depend less on the industry than on the fact that systems have grown side by side over the years: one programme for order processing, a second for accounting, a third for time recording or field jobs, plus spreadsheets and mailboxes filling the gaps. None of these systems is wrong. They simply know nothing about one another.
Two sites, two versions of the truth
Administration in the city and the warehouse in the surrounding area keep the same case in separate lists. At the end of the month the two are reconciled, and nobody can say with certainty which version is correct. The discrepancy usually surfaces only when a customer asks.
Duplicate entry between upstream tools
The same address, the same order number, the same quantity — typed one after another into several programmes. That not only costs time, it creates diverging records that later have to be reconciled by hand.
Media breaks at every handover
Printed, signed, photographed, retyped: on external jobs, on building sites and in the exhibition business, details change medium several times before they reach a system. Every change is a potential source of error.
Reporting by hand
Before every monthly or project meeting, figures are collated from several programmes and prepared in a spreadsheet. That preparation regularly consumes a full working day, and the figures are already out of date by the time they are presented.
Contract and billing data scattered
At service providers with recurring work, terms, durations and special arrangements sit in several places: in the order system, in a mailbox, in an overview list. Before every invoice run, someone has to look up what actually applies.
Shadow lists beside the main system
Almost every company keeps its own lists alongside the official programmes, because the main system cannot do something. Those lists are not an annoyance but a clue: they show exactly which requirement has gone unmet so far.
Starting situations as they are described in conversations in the region
Illustrative scenarios from typical project sequences (project experience), anonymised and without customer details.
How a project in Hannover runs
We do not start with a tool, we start with the workflow. That sounds obvious, but it is not: a large share of failed digitalisation projects fail because software was introduced before anyone knew the complete route of a case. That is why every project with us follows the same order — analysis, prioritisation, implementation, operations. Each stage has its own result and its own price, and after each stage you can stop, continue, or award the implementation elsewhere.
Initial call
In about 30 minutes (project experience) we clarify which workflow should be reviewed, who is involved and where you see the friction. If it becomes clear that an analysis is scoped too large, we say so in the same call. You then receive a written scope with dates and price.
Capturing the current state on site
We come to Hannover or the surrounding area and accompany the workplaces concerned during normal operations: where a case originates, who handles it, what gets entered, where it goes next and what it waits for. If administration and warehouse sit at separate addresses, we look at both sides — the handover between them is almost always the most interesting point.
Evaluation and prioritisation
The review produces a written report: a view of the workflow, findings with frequency and estimated time consumed, a list of measures in the recommended order and an estimated price per measure. We go through the report together and agree what to tackle first. The report is yours with no usage restrictions.
Implementation at a fixed price
After the analysis the scope is known, which is why the price is known too. Depending on the finding, this means an automation, an interface between two programmes, or data integration where the same details are maintained in several places. Testing uses real cases from your company, not sample data.
Rollout, operations and support
Handover includes a short set of working instructions and training at the workplace. Afterwards we take over ongoing operations on request: monitoring the transfers we set up, notification when a scheduled run does not happen, adjustments when your systems change. Your contact remains the same person who captured the workflow.
In about 30 minutes (project experience) we clarify which workflow should be reviewed, who is involved and where you see the friction. If it becomes clear that an analysis is scoped too large, we say so in the same call. You then receive a written scope with dates and price.
We come to Hannover or the surrounding area and accompany the workplaces concerned during normal operations: where a case originates, who handles it, what gets entered, where it goes next and what it waits for. If administration and warehouse sit at separate addresses, we look at both sides — the handover between them is almost always the most interesting point.
The review produces a written report: a view of the workflow, findings with frequency and estimated time consumed, a list of measures in the recommended order and an estimated price per measure. We go through the report together and agree what to tackle first. The report is yours with no usage restrictions.
After the analysis the scope is known, which is why the price is known too. Depending on the finding, this means an automation, an interface between two programmes, or data integration where the same details are maintained in several places. Testing uses real cases from your company, not sample data.
Handover includes a short set of working instructions and training at the workplace. Afterwards we take over ongoing operations on request: monitoring the transfers we set up, notification when a scheduled run does not happen, adjustments when your systems change. Your contact remains the same person who captured the workflow.
Entry point for companies in Hannover · net plus VAT
- The current workflow captured where the work actually happens
- Media breaks, duplicate entry and waiting times named and quantified
- Written report with prioritised measures and estimated prices
- No travel flat rate for appointments in the Hannover region
For one clearly defined workflow at a single site, the analysis is 1,900 € net. Larger reviews spanning several departments, or sites in the city and the surrounding area, are agreed in writing before we start. Implementation begins at 4,900 € net per automation or interface as a fixed price after the analysis, ongoing support at 190 € net per month. For appointments in Hannover and the surrounding area we charge no travel flat rate. All prices net plus VAT; details on the pricing overview.
Prices as of September 2026. Ongoing services are booked individually and can be cancelled monthly; there is no minimum term.
What short distances actually deliver in a project
Proximity is not a marketing promise, it is a working condition. A workflow can be described on screen, but only at the workplace do you understand why a note sits next to the keyboard, which folder on the server holds the authoritative version and why one list in a spreadsheet has been kept in parallel for years. That is why we drive over. The distance from our base in Söhlde to Hannover is around 50 kilometres (project experience) via the A7 and the B494 — close enough for an on-site appointment in the morning, and for a second visit if a question comes up during the evaluation.
Appointments where the work happens
The review takes place in the office, in the warehouse and in the workshop, not in a meeting room. Someone who runs the workflow every day explains it better in five minutes at their own screen than in an hour of video conferencing — and the exceptions only come up there.
Short routes for open questions
When a question can be settled neither by phone nor by screen sharing, we come over rather than postpone it. That shortens coordination loops and prevents assumptions from slipping unnoticed into the implementation.
A contact, not a ticket system
You speak with the person who captured your workflow and built the solution. No first-line contact who has to read up on the situation first, no handover between levels. That applies during implementation just as much as later in operations.
Rollout at the workplace
A change only takes effect once it arrives in daily work. That is why we train on site, on real cases and in small groups, and stay available during the first days after the switch, when questions come up.
Getting to Hannover and the surrounding area
On site or remote: what makes sense when
| Occasion | On site in the Hannover region | Remote |
|---|---|---|
| Capturing a workflow | the norm, because exceptions only surface at the workplace | possible for purely digital workflows without paper |
| Reviewing the report | at your premises on request, together with those involved | by video when diaries are tight |
| Implementation and testing | acceptance with real cases at your workplaces | development and interim states largely remote |
| Training those involved | the norm, in small groups at their own screens | additionally for individuals or refreshers |
| Ongoing operations and faults | when devices or individual sites are affected | the norm, with notification when a run does not happen |
The split has a practical reason: capturing and training depend on being present, development and monitoring do not. So we travel when it serves the result and work remotely otherwise — which keeps the effort, and therefore the price, down. For companies outside the catchment area nothing changes in the approach; an overview of our focus areas is on the regions page.
Which topics come up most often in Hannover
The industry profile of the region carries right through into the lists of measures. At service providers with recurring work it is usually contract and billing data; at trading companies, item masters and price maintenance; in mechanical engineering and technical service, job reports, spare parts and evidence; in administration-related areas, approval chains and file routing. Which service sits behind that follows from the report, not from the conversation beforehand. The services page gives an overview of all the building blocks, the industries page the allocation by sector.
- Automate recurring manual work, such as transferring details between two programmes — process automation
- Connect order processing, inventory and accounting systems instead of maintaining details twice — interfaces
- Consolidate master data where several systems hold the same customers and items — data integration
- Take paper out of the workflow: capture delivery notes, forms and receipts digitally — document digitisation
- Provide monthly and project figures without collating them by hand — metrics and reporting
- Replace a programme that has aged out without bringing operations to a halt — legacy replacement
- Record how a workflow actually runs, so knowledge does not rest on individuals — process documentation
Working alongside your existing IT provider
Many companies in Hannover already have a partner for network, workstations and servers — often for years, and often for good reason. We do not replace that partner. We work on the workflows and on the connections between the business applications, and we coordinate where the two touch: access, permissions, backups and maintenance windows. In practice, one joint meeting at the start and a short alignment before each change are enough. If you have no IT partner, we take on operating the solution we set up on request — limited to what we built.
- Clear boundaries: your partner stays responsible for infrastructure, we for the workflows
- Access and maintenance windows agreed before every change
- Documentation your provider can read and continue to work with
- No lock-in: the transfers we set up are documented and ready to hand over
The most expensive workflow is rarely the most complicated one, but the one nobody knows in full — because it is spread across three departments and two addresses.
Which workflow costs you the most time in Hannover right now?
Describe in a few sentences which process creates the most manual work in your company. In the initial call we say frankly whether a process analysis is the right step — or whether the matter can be settled more briefly.
On-site appointments in Hannover and the surrounding area
Travelling from our base in Söhlde via the A7 and the B494. For companies outside that radius we work remotely — the approach itself stays the same.
- Laatzen
- Langenhagen
- Garbsen
- Lehrte
- Sehnde
- Hildesheim
- Braunschweig
- Salzgitter
- Peine
- Göttingen